Privacy policy
Dragon Wholesaling Pty Ltd (ABN 98 051 556 748, "we", "us", "our") respects your privacy. This policy explains how we collect, use, disclose and protect personal information, in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Who we are
Dragon Wholesaling is an Australian importer and wholesaler of premium fireplaces. We supply independent retail outlets and do not sell direct to the public. This policy covers this website and any enquiries you send us through it.
Information we collect
- Information you give us. When you use our contact form we collect your name, email address, and any phone number, business name or message details you choose to provide.
- Technical information. Like most websites, we may collect basic technical and usage data such as your IP address, browser type, device and pages visited, including through cookies and similar technologies.
We do not knowingly collect sensitive information, and we do not collect personal information from children.
How we use your information
- To respond to your enquiry and connect you with the right specialist retail outlet.
- To provide trade support to our retail outlets.
- To operate, maintain and improve this website.
- To meet our legal and record-keeping obligations.
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
Where we process and store your information
We use trusted third-party service providers to run this website and handle enquiries, including website hosting, form processing, email and analytics. Some of these providers, and the servers they use, are located outside Australia, including in the United States. This means your information may be processed and stored in Australia as well as in the United States.
Where information is handled overseas, we take reasonable steps to ensure it is held by reputable providers under appropriate safeguards and is used only for the purposes described in this policy.
Disclosure
We may share your information with the service providers described above, with the specialist retail outlet best placed to help you, and where required by law. We do not disclose your information for any other purpose without your consent.
Cookies and analytics
This website may use cookies and analytics tools to understand how the site is used and to improve it. You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of the site work.
Security and retention
We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. We keep information only for as long as needed for the purposes above or as required by law, after which we take reasonable steps to delete or de-identify it.
Your rights
You may request access to the personal information we hold about you and ask us to correct it. To make a request, or to raise a privacy concern, contact us at info@lopi.com.au. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page, with the date it was last updated shown above.
Contact us
Dragon Wholesaling Pty Ltd
Email: info@lopi.com.au